Delivery & returns
Delivery times & costs
Once your order has been prepared, delivery times vary depending on the delivery method selected when confirming your order:
| Delivery method | Country of delivery | Costs | Delivery times | Cost of return |
|---|---|---|---|---|
| Colissimo standard | Metropolitan France |
5€ |
3 to 5 working days | At your expense |
| Chronopost | Metropolitan France | 10€ | 2 working days | At your expense |
| Colissimo International | Switzerland, Belgium, Luxembourg, Netherlands | 5€ Free from 300€ purchase |
3 to 5 working days | At your expense |
| Colissimo International | Germany, Austria, Spain, Ireland, Italy, Portugal, United Kingdom. | 10€ Offered from 400€ purchase |
3 to 5 working days | At your expense |
| Colissimo International | Andorra, Vatican City State, Gibraltar, Guernsey, Jersey, Liechtenstein, San Marino | 10€ Offered from 400€ purchase |
7 to 10 working days | At your expense |
| Colissimo International | Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland, Czechia | 12€ | 4 to 6 working days | At your expense |
| Colissimo International | Albania, Algeria, Balearic Islands, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Cyprus, Croatia, Egypt, Finland, Greece, Iceland, Kosovo, Libya, North Macedonia, Malta, Morocco, Melilla, Moldova, Montenegro, Norway, Romania, Serbia, Tunisia, Ukraine | 20€ | 7 to 10 working days | At your expense |
| Colissimo International | Guadeloupe, French Guiana, Reunion, Martinique, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon | 19€ | 7 to 10 working days | At your expense |
| Colissimo International | United States & Canada | 25€ | Approximately 10 working days | At your expense |
| Colissimo International | Australia, China, South Korea, Hong Kong, India, Israel, Japan, Macau, Singapore, Taiwan, Thailand, Vietnam | 40€ | 7 to 10 working days | At your expense |
| Colissimo International | Africa, South America, United Arab Emirates, Middle East, Rest of Asia | 47€ | 7 to 10 working days | At your expense |
| Colissimo International | Greenland, Niue, New Caledonia, French Polynesia, Svalbard and Jan Mayen | 54€ | 7 to 10 working days |
At your expense |
Track my package
First of all, we thank you for your order. In order to track your package, we invite you to log into your personal space using your email address and your personal password. Then, simply go to the "My Orders" tab and search for the order in question and click on "Delivery Tracking". We also inform you that as soon as your order is shipped, an email will be sent to you with the tracking link for your package.
Return my order
You have 14 days from receipt of your package to notify us of your wish to return your items.
2 possible options :
- Reimbursement of your order (a flat rate of €4.90 will be deducted from the value of your reimbursement to cover return costs).
- Exchanging your items (free service).
- Have it (free service).
A question?
You can contact us by email at: serviceclient@petitemendigote.fr, by Chat directly on our site, or by phone: 01 59 13 15 69