Delivery & returns
Delivery times & costs
Once your order has been prepared, delivery times differ depending on the delivery method selected when validating your order:
| Delivery method | Delivery country | Costs | Delivery delay | Return cost |
|---|---|---|---|---|
| Standard Colissimo | Metropolitan France |
5€ |
3 to 5 working days | At your expense |
| Chronopost | Metropolitan France | 10€ | 2 working days | At your expense |
| International Colissimo | Switzerland, Belgium, Luxembourg, Netherlands | 5€ Free from 300€ purchase |
3 to 5 working days | At your expense |
| International Colissimo | Germany, Austria, Spain, Ireland, Italy, Portugal, United Kingdom. | 10€ Offered from 400€ purchase |
3 to 5 working days | At your expense |
| International Colissimo | Andorra, Vatican City State, Gibraltar, Guernsey, Jersey, Liechtenstein, San Marino | 10€ Free from 400€ purchase |
7 to 10 working days | At your expense |
| International Colissimo | Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland, Czechia | 12€ | 4 to 6 working days | At your expense |
| International Colissimo | Albania, Algeria, Balearic Islands, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Cyprus, Croatia, Egypt, Finland, Greece, Iceland, Kosovo, Libya, North Macedonia, Malta, Morocco, Melilla, Moldova, Montenegro, Norway, Romania, Serbia, Tunisia, Ukraine | 20€ | 7 to 10 working days | At your expense |
| International Colissimo | Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon | 19€ | 7 to 10 working days | At your expense |
| International Colissimo | United States & Canada | 25€ | Approximately 10 working days | At your expense |
| International Colissimo | Australia, China, South Korea, Hong Kong, India, Israel, Japan, Macau, Singapore, Taiwan, Thailand, Vietnam | 40€ | 7 to 10 working days | At your expense |
| International Colissimo | Africa, South America, United Arab Emirates, Middle East, Rest of Asia | 47€ | 7 to 10 working days | At your expense |
| International Colissimo | Greenland, Niue, New Caledonia, French Polynesia, Svalbard and Jan Mayen | 54€ | 7 to 10 working days |
At your expense |
Follow my package
First of all, we thank you for your order. In order to track your package, we invite you to log in to your personal space using your email address and your personal password. Then simply go to the “My Orders” tab and search for the order concerned and click on “Delivery Tracking”. We also inform you that as soon as your order is shipped, an email will be sent to you with the tracking link for your package.
Return my order
You have 14 days from receipt of your package to inform us of your desire to return your items.
2 possible options :
- The refund of your order (a fixed amount of €4.90 will be deducted from the value of your refund to cover return costs).
- Exchanging your items (free service).
A question ?
You can contact us by e-mail at: serviceclient@petitemendigote.fr, by Chat directly on our site, or by telephone: 01 47 66 84 02
