Delivery & returns

Delivery times & costs

Once your order has been prepared, delivery times differ depending on the delivery method selected when validating your order:

Delivery method Delivery country Costs Delivery delay Return cost
Standard Colissimo Metropolitan France

5€
Free from 200€ purchase

3 to 5 working days At your expense
Chronopost Metropolitan France 10€ 2 working days At your expense
International Colissimo Switzerland, Belgium, Luxembourg, Netherlands 5€
Free from 300€ purchase
3 to 5 working days At your expense
International Colissimo
Germany, Austria, Spain, Ireland, Italy, Portugal, United Kingdom.
10€
Offered from 400€
purchase
3 to 5 working days At your expense
International Colissimo Andorra, Vatican City State, Gibraltar, Guernsey, Jersey, Liechtenstein, San Marino 10€
Free from 400€ purchase
7 to 10 working days At your expense
International Colissimo Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland, Czechia 12€ 4 to 6 working days At your expense
International Colissimo Albania, Algeria, Balearic Islands, Bosnia and Herzegovina, Bulgaria, Canary Islands, Ceuta, Cyprus, Croatia, Egypt, Finland, Greece, Iceland, Kosovo, Libya, North Macedonia, Malta, Morocco, Melilla, Moldova, Montenegro, Norway, Romania, Serbia, Tunisia, Ukraine 20€ 7 to 10 working days At your expense
International Colissimo Guadeloupe, French Guiana, Réunion, Martinique, Mayotte, Saint-Barthélemy, Saint-Martin, Saint-Pierre-et-Miquelon 19€ 7 to 10 working days At your expense
International Colissimo United States & Canada 25€ Approximately 10 working days At your expense
International Colissimo Australia, China, South Korea, Hong Kong, India, Israel, Japan, Macau, Singapore, Taiwan, Thailand, Vietnam 40€ 7 to 10 working days At your expense
International Colissimo Africa, South America, United Arab Emirates, Middle East, Rest of Asia 47€ 7 to 10 working days At your expense
International Colissimo Greenland, Niue, New Caledonia, French Polynesia, Svalbard and Jan Mayen 54€ 7 to 10 working days

At your expense

Follow my package

First of all, we thank you for your order. In order to track your package, we invite you to log in to your personal space using your email address and your personal password. Then simply go to the “My Orders” tab and search for the order concerned and click on “Delivery Tracking”. We also inform you that as soon as your order is shipped, an email will be sent to you with the tracking link for your package.

Return my order

You have 14 days from receipt of your package to inform us of your desire to return your items.

2 possible options :

  • The refund of your order (a fixed amount of €4.90 will be deducted from the value of your refund to cover return costs).
  • Exchanging your items (free service).

Make a return request

A question ?

You can contact us by e-mail at: serviceclient@petitemendigote.fr, by Chat directly on our site, or by telephone: 01 47 66 84 02